ATTN: Temporarily Moving To Exclusively Telehealth (Video) Sessions
Monday, March 23, 2020
Dear clients of Adam Sandlin LPC and Covenant Biblical Counseling:
Following the stay-at-home order announcement from Dallas County and the increased restrictions announced in Denton County, I will now be changing all current and future sessions to video Telehealth format effective Tuesday March 23, 2020 until some of these restrictions are relaxed, and/or it seems prudent to our clinical management staff to return to face-to-face service. In order to best protect your health and the health of my own family, this seems most prudent. I will re-evaluate this temporary policy on a weekly basis.
I want to reiterate that Telehealth through SimplePractice is a convenient, user-friendly, secure and HIPAA compliant way to meet virtually with your counselor. This kind of technology is available for exactly such circumstances as these so that your treatment will NOT be interrupted.
INSTRUCTIONS FOR TELEHEALTH:
- Before your session you will be sent a link via email that you will simply click to begin the meeting.
- You can also always log in to the SimplePractice portal at the following link to check appointments and access your Telehealth video session: adamsandlin.clientsecure.me
- Internet speed and efficiency may impact Telehealth sessions. If for some reason during your appointment connectivity is a significant problem, we will switch to other platforms that have been authorized for use during this time such as Facetime or Skype. As a last resort, a phone session will be conducted.
Finally, please be mindful of scheduling. First available appointments typically run about 3 to 4 weeks out. If you desire to continue therapy with minimal disruption, please schedule out and consider the needs of others. Many of you are struggling with anxiety and family conflict and feel an urgency to attend sessions. For these reasons, do everything you can to attend your appointments, and if you must cancel, do so with as much notice as possible, but especially no less than 24 hours. Fees for late cancellations and no-shows will remain in effect. If your income is being impacted by the COVID-19 changes in a way that threatens your ability to continue therapy, please let me know so we can discuss available options. Your continued care is a priority to me.
If you have any questions or concerns, please feel free to reach out using the contact information listed at the bottom of this letter. You will likely receive a text around the day before your next appointment with a link to this same information.
Again, please know that I am praying for you all. Our God is sovereign and he is good. He loves his people and he is faithful. May we all make the best use of this time by glorifying and enjoying Him in his word and in prayer. There is nothing that will minister to your soul more than these. I am so thankful to get to walk with each and every one of you. Thank you so much for your understanding in all of this.
Grace and peace,
Adam Sandlin, LPC
Covenant Biblical Counseling/North Texas Christian Counseling
(469) 635-2200 M-F 9:00am-3:00pm
(940) 268-4909 Voicemail
